Instrument Services & Support
High-Quality Technical Services to Maximize Your Lab's Uptime.
From expert preventative maintenance to emergency repairs, we provide affordable service agreements that keep your analytical instruments performing at their peak.
Looking for reliable instrument service and support for your Agilent GC, LC, or ICP systems? Our team offers a wide range of services to keep your lab equipment running at peak performance. From affordable service agreements to emergency repairs, we’ve got your lab covered.
Happy instruments, happy lab, happy you.
In today’s lab, downtime can be a major setback. No matter what size the lab or how long in business, an instrument in need of repair brings everything to a screeching hault.
That’s where our experienced technicians come in. Our service team is dedicated to providing top-notch instrument services and support for Agilent chromatography and mass spectrometry systems. We understand the importance of keeping your lab equipment running smoothly, and we’re here to help you achieve that goal.
Service Agreements
Our Quantum PrimeCare service agreements offer expert, affordable coverage for your Agilent lab equipment. Agreements include unlimited onsite and remote support; all parts, labor, and travel; and flexible monthly payment options. Our Quantum PrimeCare+ program delivers priority response and scheduling.
Emergency Repairs
When unexpected problems arise, we’re ready to respond quickly. Put our team’s comprehensive knowledge of Agilent equipment to work – diagnosing and repairing a wide range of instrument issues. Our emergency repair services minimize downtime and ensure your lab operations continue uninterrupted.
Lab Relocations
Moving a lab is a big undertaking – whether across the hall or across the country. Our lab relocation services are stress-free from start to finish. Safe disconnection, packaging, and transportation to reinstallation and testing to ensure everything works.
Training Programs
Our team can provide training and education on the proper use and maintenance of your Agilent instruments, helping you get the most out of your equipment and avoid common pitfalls. Learn more about our training services.
Lab Asset Evaluations
Knowing what your lab equipment is worth is important. Accurate appraisals are key to ensuring you have the right insurance coverage. Considering selling some unused lab equipment? Our lab asset evaluations are central to helping you make informed asset management decisions.
Preventative Maintenance
Regular maintenance is essential for maximizing the lifespan and accuracy of your instruments. Thorough inspections and adjustments will keep your in optimal condition. Our preventative maintenance plans are tailored to ensuring your instruments maintain peak accuracy.
Installation & Familiarization
Set yourself up for success by allowing our experts handle the installation and familiarization services. Our team ensures safe and correct installation following manufacturer guidelines coupled with familiarization services ensure your team has the basics, and are prepped for effective equipment use.
Warranty Management
Warranties are an important part of your lab equipment investment. A simplified warranty management experience minimizes the stress and disruptions. We assist with claims and offer guidance for coverage extensions.
Contact The Quantum Support Team
We're here to help.
Quantum Analytics takes pride in its highly skilled support team, dedicated to assisting your science lab with expert technical services and product support. Whether you need help troubleshooting equipment or optimizing its performance, our team is ready to ensure your lab operates smoothly and efficiently.
